There are two (2) different memo fields on this screen:
1. The upper memo area, labeled "Use this text area to print a memo to you Customer for this sale", is used for information that you want to print on the Customer's Invoices and Receipts. This information will be used for all invoices and receipts printed for this particular Customer. If you check "Save Customer's memo", once entered, this information will not need to be entered again for this Customer. (There is no maximum length for this field.)
2. The lower memo area, labeled "Use this text area to record any other pertinent information for this sale (not shown on customer's documents)". The maximum length for this field is 110 characters.) This memo area is used for internal memos pertaining to this particular sale transaction only. Information entered in this field will not be printed on any document. The memo will be viewable from the Customers - Transaction tab screen, by selecting the transaction from the listing, and clicking the "View Notes" button.